FlyerTalk Forums - View Single Post - Unauthorized award booking?
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Old Sep 2, 2022 | 12:39 pm
  #6  
margarita girl
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Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
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Sounds like one of the many zombie reservations that were discussed in the past, ie. a cancelled reservation that comes back to life. In your case the system, defaulted to a FNA as that's always the first option that Marriott defaults to when you make a new reservation. You should definitely call ASAP and re-cancel the reservation.

No-show charge for cancelled (and confirmed as cancelled) reservation. - FlyerTalk Forums

Still Charged For Cancelled Booking - Grounds For Refund & Compo? - FlyerTalk Forums

Zombie Reservation-Keeps Coming Back from the Dead - FlyerTalk Forums

It's nothing nefarious. Just Marriott IT being Marriott IT.
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