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Thread: AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
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Old Aug 31, 2022, 1:30 pm
  #1016  
Adam Smith
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
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Originally Posted by Deborah Bell
I have been trying to book; One way, premium economy, Phoenix to Barcelona on May 24th 2023, connecting through Toronto.
The web site shows availability, fully refundable for $1556. When I get to the seat selection screen I keep getting an error and the booking process stops.
I tried calling the reservation desk three times and they seem worthless in solving the issue.
Anyone else have weird booking issues and how did you solve?
With this being your first post, welcome to FT.

Hard to offer any practical advice without more information. What error is it giving you? What did the reservations desk say when you phoned in, and why didn't you just have them book it?
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