Originally Posted by
Centurion
Not to sound snotty but gold status does not mean much anymore. I know a Global services customer who was treated very poorly.
I think the point OP was trying to make was that he/she flies a lot and has never seen this behavior before. This line gave it away for me: "I am Gold status with United, and have been for many years, so I can say this really crossed the line for behavior anywhere.”