Originally Posted by
canadiancow
In the context of APPR, I certainly don't think this is a valid defense for AC.
However, I don't disagree with AC.
On a given day, if you have 75 unexpected aircraft swaps and 100 crew swaps, due to previous upstream issues and other constraints, what is the cause?
IMO unless there's something like a thunderstorm at my origin or destination airport, it's all AC's fault/responsibility/etc.
But there are a lot of moving parts for any given flight, and while I will fight for compensation every time, I'm not going to fault them for not being able to attribute a delay/cancellation to one specific underlying cause.
Good example and take.
I had an afternoon YYZ-XXX flight that was cancelled due to "maintenance" (as listed in the app, the actual phrasing is more vague). The tail assigned that was originally scheduled to fly my YYZ-XXX flight, ended up flying YYZ-YTS-YYZ-XXX, with myself being rebooked onto YYZ-XXX later that evening.
Based on the series of events, I really doubt my YYZ-XXX flight wasn't able to operate due to unscheduled maintenance. I'd like to think it was a fleet management decision to take the plane, use it on a different route that afternoon, and then use it to get me to XXX that same evening.
(But of course, AC determined it was due to unforeseen staffing issues...related to ground handling activities...which arose due to COVID-19".)