Originally Posted by
dfresh713
Appreciate all the responses and information so far. I will say the event occured in EWR, and would be viral if there was a video documenting the events with this employee.
I am Gold status with United, and have been for many years, so I can say this really crossed the line for behavior anywhere. I would love to tell the story, but am holding off until United responds.
The reason you might want to talk with an attorney first is to preserve the video that was likely recorded by the cameras at the counter.....contacting United first gives them the opportunity to delete or alter it