So Joyce reckons there are "good reasons" for QF's stuff ups, implying that they've been out of QF's control. That's nonsense! To suggest that the issues have primarily been out of QF's control, or that other airlines are suffering from the same issues is an attempt to deflect the focus from the real issue. The reasons for QF's recent issues are not primarily external - they're direct flow ons from his decisions as CEO.
Basically what's being said is that all the issues of the past half year or so are not their fault, but it actually IS their fault. No other airline I've had to deal with during the pandemic and recently as travel returned has been as terrible as QF across the board, but PARTICULARLY if I needed to contact them to make changes or to chase up an issue.
The only logical course of action would be for Joyce to accept responsibility and step down instead of meaningless gestures such as this...
Last edited by sol95; Aug 21, 2022 at 3:36 am