Originally Posted by
MSPeconomist
......but is it enough training to post someone to a SC entrance for the purpose of demanding boarding passes? This doesn't seem either to alleviate the social anxiety of their generation or to significantly improve customer service skills by practice.
But you forgot that us with lounge privileges are smiley faced laid back sheep who enjoy the entrance lines to the clubs. That experience alone should impress a new airline employee with the joys of interacting with customers