Originally Posted by
oc2005
Is pre-ordering of meals supposed to be available in F for American Eagle flights now that meals are available again (Envoy E175 in particular)? I thought they added this a few years back, but haven't been in AE F for a while now, and for an upcoming flight MRY-DFW it has the button to launch the meal pre-order feature, but the popup says: "Menu options. Our system is having trouble. Please try again or come back later." and has said that the last two weeks ever since entering the 30 day window (and have tried multiple computers/browsers). Have had no problem pre-selecting meals on all my mainline F flights.
You are definitely remembering this correctly, they were just rolling it out pre-pandemic. I’ve been experiencing the same issues with my eagle flights lately, they’re telling me to pre-order even though their system has an issue when I press the button. I’m not sure it really matters at this point since the food has not been all that great.