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Thread: Amex Offers USA (2022)
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Old Aug 11, 2022 | 8:45 am
  #502  
mia
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Originally Posted by olouie
They are saying that "since the reservation was done through our travel team , I'm afraid the charge is not eligible for offer benefit.".
Originally Posted by olouie
What it comes down to is that amextravel / IAP codes showing the airline and not Amex on the statement,.... I don’t get email saying offer was triggered then it’s likely not going to get honored.
I see two different explanations. Either way the likelihood that the automated system will not generate the credit does not mean you will not receive it, but as a matter of practice customer service will not manually issue a credit until the time listed in the terms has run.
Last edited by mia; Aug 11, 2022 at 8:50 am
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