Originally Posted by
WineCountryUA
This waitlisting can occur if the original booking was never confirmed (no e-ticket) but it can also be when the partner makes a schedule change (however minor, even a flight number change). So ask about both.
Yes, post-ticketing, the "waitlisted" notation usually reflects some kind of schedule change.
Hopefully, it's just an issue of reissuing the tickets. If there's no award availability on the "new" BR flights, the only remedy may be to rebook on UA metal (which is of course impossible from BKK).
Originally Posted by
uanj
UA and BR should be able to do something for you.
I doubt that BR will do anything. UA won't even make an effort to have its JV partners open award space in this situation, let alone a second-tier partner like BR.