I booked an award flight with my United miles from DPS-BKK-TPE-SFO in business. The first segment is on Thai and the second two segments are on EVA.


I discovered recently that the EVA segments are now showing “waitlisted” and confirmed with chat agent. I did not get any email notice that this had happened. When I made the booking online I was showing award space and there was no mention of a waitlist. I have an email confirmation that proves this and I also confirm the award space existed on expertflyer. I am shocked to find out that apparently a confirmed booking later be come waitlisted.


I need to figure what can be done to fix it and any help is greatly appreciated. I searched online but could only find this reddit post about a similar case.


https://www.reddit.com/r/awardtravel...ed_mileageplus