We appreciate your feedback; this has been brought to the attention of the appropriate parties, as this helps us to identify which improvements are necessary to provide better experiences for our valued guests. Thank you for your preference and for considering our brands during your travel plans.
Kathy
Customer Care
Originally Posted by
BigEdInVancouver
Just a follow-up for everyone that this Flyertalk channel was the only way I found to solve my problem with Choice.. They have some serious IT problems and very poor phone support (agents put you on hold for looong periods of time, make promises they can't/don't keep, have some poor English comprehension skills, etc.).
Thank goodness they care enough about Flyertalk to have some agents monitor this thread!