Originally Posted by
bomaab
What part of my message did you actually read that gave you this clarity? I have been denied all routes except for the one that is 38 hours with overnight stay. I have stayed 100% flexible for route and only one offered to me is the 38 hour one with overnight layover..
You've contacted front line staff outside business hours during weekday. You need to call M-F during business hours and ask for JV support desk. They can contact VS and ask what VS (as they, not DL are responsible under 261) will do. They may not be willing to do anything. In that case other than provide hotel/duty of care for extra night, they don't have to. VS will give voucher at airport or reimburse after the fact.
You will get nothing from a US court. There is no US regulation requiring anything you want.