Originally Posted by
pgh234
The OP needs to tell Delta what itinerary they want to fly. Clearly the original one is not available anymore nor will it be. Rebook to another more desirable one and during the next schedule change a few weeks from now, find another itinerary. DL will not book you a hotel. DL will not put you on a non skyteam airline for a flight in December.
I called them. Gave them various options (skyteam) and was open to ideas. I am not sure why some here think I fought with them. I was v polite. Calmly explained the issue. Various options. And how 38 hours was unreasonable. I didn’t ask for comp. I didn’t ask for upgrades. At end I even said ok give me a hotel for the night.
as someone else posted I have filed to the UK law for delays and comp. Heck I even offered to pay some cash and they can keep miles to get better route - even though I think it’s their responsibility.
I think what folks seem to understand is that if you book a flight say in may for Dec. then schedule changes. And let’s say cost of flight on a partner airline increases by $1k - the solution can’t be airline gives you full refund and you book another ticket at much higher price.
anyways. Thanks.. as I said. My complaints are getting ready to be filed. I will let you all know the outcome