FlyerTalk Forums - View Single Post - Consolidated "Early Check-In" thread
View Single Post
Old Jul 31, 2022 | 3:54 pm
  #391  
bse118
1M
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,918
Originally Posted by IntFF
OOPS - the icon in title was supposed to be a question mark.
I have a reservation for one of the Hamptons in NYC Times Square. I am Diamond.
I got an email offering a space-available early check-in at 9am !! for $19.
I called the front desk and asked if I do not deserve this for free as a Diamond., the lady said No.
Is this right?
Asked the mods to move this to the Hilton Forum where it belongs, but in the meantime:

Early check in (or late check out) is not a stated or guaranteed benefit of the Hilton program. (a big weakness, IMO). So while the hotel could choose to give it you when you arrive at the property, there's no entitlement to it.
bse118 is offline