Originally Posted by
Admiral Ackbar
Try the feedback form on the website, at least you get a reply (which may still be useless however) unlike chat where I have always been left hanging at some point.
Thanks for the suggestion! Shall do that in future. Just checked and the Reward Night stay has finally been counted towards the Milestone Rewards nights after an entry on "Reward Night" with 0 pts just got added under "Account activity".
Thanks a lot everyone!