Originally Posted by
lingua101
Well, someone mentioned that he (Titanium) was denied 4pm Late check out at Marriott Batam. This is one of the newest property and this is very worrying.
Either the hotel does not get proper training or they have been told late check out is not guaranteed by Marriott.
Of course I have no issue with late check out and I don't think I will have issue with this particular hotel as I have stayed at this hotel maybe 20 times.
Is Batam Marriott a resort? Resort don't have guarantee.