Originally Posted by hbtr

story also says that someone tried to exit the aircraft and was told they couldn’t.

Originally Posted by lunchtime

There are reports from people on the plane that they were told to stay in their seats and were not allowed to leave. Doesn't matter if the plane is attached if they wont let you off. AA PR staff definitely working overtime to try to minimize this disaster. It was lots of things that went wrong in a row. Pretty sure the person having a breakdown would have just gotten off it they were allowed to just walk off! It was attached so maintenance staff could walk on and off

@GennaContino
She also said passengers weren’t allowed to exit the plane. Passenger from the plane