Originally Posted by
m0mo
I'm at the New York Marriott Marquis and it was a manager that actually told me and when I pressed he even went to the back to "validate" with someone else.
Obviously they can say whatever they want, and go behind the curtain and "validate" it with whoever is supposedly behind the curtain. You can either accept it and call it a night, or get your $100. If what you posted is accurate, I've rarely heard of a property more deserving of paying up the guarantee.