Originally Posted by Pianoman109876

I have a trip at 6 AM tomorrow I haven’t been able to check in or retrieve a boarding pass for. The agent said she could not check me in online but assured me everything was fine; that there was no issues with the app; and to “just get to the airport a little early tomorrow” to check in.

so yes, I’m annoyed.

and this wasn’t a “platinum” agent. This was supposedly the online/delta.com help desk which is supposed to be aware of all app and online stuff apparently.