Originally Posted by
notquiteaff
from the FAQ:
So they “harmed” a ton of passengers on Wednesday who didn’t get their bags due to the malfunction. Now their plan is to deny travel with checked bags to thousands of additional passengers in order to get the delayed bags to the already impacted passengers. They had to chose between two evils, but In my opinion they picked the wrong one. And then they did a p*as poor job communicating that.
I wouldnt be surprised if the choice not to allow luggage on certain flights was (partially) taken because physical space runs out to store the left overs.
Not accepting luggage creates both space and available manpower to reduce the mountain of lost luggage.