Originally Posted by
MDTyKe
What do you mean 'upper level'? The FastTrack lane is on the left in T2, and takes you straight through to the security scanners. Are you saying there was a queue to even get to the security area?
presume they are referring to the stairs down to CBP in CBP with the overflow coming up them - I have seen elsewhere the queue snaked back past the Aer Lingus lounge on at least one occasion.
I used the CBP recently on business class, all good till I got the Immigration officers queue, 3 desks open and took an hour and, I was fairly near to the head of the queue, I can see how this could take a while!