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Old Jul 19, 2022 | 2:48 am
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HaaZe
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Join Date: Jan 2003
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Originally Posted by greenmeadie
Thanks for the insight! Very helpful.

Sorry, yes I did mean Bergen - Oslo - Munich! That's really helpful. The flights will be on the same PNR and I was looking and the Bergen - Oslo flights seem to be almost always on time and success early so would have a bit more connection time in Oslo. My only concern is DY only have the one flight a day to Munich so if we missed it would they reprotect us onto LH? I assume not and would just put us on the following days flight.
Hah - now here the devil is in the detail:

From the DY website (verified same information in Norwegian as well as in English). They'll put you on another carrier if it stops them from owing you compensation. Otherwise they'll transfer you to the next flight. Note the OSL-MUC flight leaves 11ish, and LH at 1135am, so not much leeway there. There could be options from OSL via ARN or CPH though.

Connecting flights

If you've booked a connecting flight with us (one reservation number) and you miss your connection because your first flight is cancelled or delayed, we'll make sure you're transferred to our next available flight to your final destination. You'll also be entitled to food and overnight accommodation, if needed.

Booked two flights with us but they're not part of the same reservation?

If you've left at least 120 minutes between your arrival and new departure, and you miss your flight because circumstances for which we can be held responsible, we'll do our best to book you on our next available flight.

Connections with alternative carriers or other means of transport

We're generally not responsible for onward connections with other airlines or other means of transport. The exception is if we're liable for compensation if passengers miss their connecting flight. This is in accordance with our General Conditions of Carriage.

Last edited by HaaZe; Jul 19, 2022 at 2:49 am Reason: typo corrected
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