Originally Posted by Dr Jabadski

Suite Upgrade Awards (SUA) awarded in December 2022 will have Expiration date Feb 29, 2024. SUA awarded January 2023 will have expiration date Feb 28, 2025. Thus a SUA awarded just a few weeks or days later could have an expiration date a full year longer.

Last year, at 70, 80, 90 and 100 nights I received an email asking me to choose a Milestone Reward of 10,000 Bonus Points or 1 SUA with 90 days “to choose your award”. If choosing a SUA, it makes sense to wait until after January 1st to make the selection for the 70, 80, 90 and 100 night milestones (and emails) accomplished after October 2nd.

I passed 70 nights a few weeks ago, never received an email. Called My Hyatt Concierge a week later, she insisted that I tell her my choice and she posted the SUA immediately. In thinking about 80, 90 and 100 nights, which I plan to accomplish after October 1st, I hope I’ll receive the email so I can wait (90 days if necessary) until after January 1st to make my selection.

Was my lacking the 70 night email a fluke or a new procedure for Hyatt? Does Hyatt still send these emails? Thank you.