Originally Posted by herbertgzb

They are right across the street of the four seasons.

they used to be a loews hotel and while i think they shouldn’t, they are believed to have just finished a full renovation. If you watched the youtube reviews of the loews 2 years ago, you’d see that the rooms were renovated at that point already and in really good condition — so not sure why doing it again. Also, the room right now appears to have little difference from what has been reviewed on youtube videos, while i believe the flooring and some furniture have been replaced. They currently do not have any pictures of the actual room, but again looks quite close to what’s before renovation which includes a rather large bathroom with a soaking tub and a shower, and a bed with a full sized mobile couch right down to the end of the bed.

the biggest pros, i’d say, is the room size (believe it’s around 500 sqft for the two doubles room and may be slightly smaller for king room). The bath room features full granite tops, a jacuzzi soaking tub, huge space, and separated shower. Furniture and room smells new at this point, but i also believe some part of the room is not 100% done. For example, one can observe there’s “holes” on the bed’s headboard, which i believe reading lights would be inserted/installed.

also pro, while “only” a curio collection, i think the hotel is trying hard to be a competitor of the other luxury hotels in the area. Any service calls were superbly fast and typically arrives in minutes. Their attitude is towards that way as well.

the cons. Hotel is in the “downtown” area which is not of walking distance to either le plateau, mt royal park, or old montreal (around 20-30 min walking to any of above). That said, it is right in the middle of all above and in the “downtown”, aka, in the cbd with high rise modern buildings. So it targets more of business customers over tourists. It also has no view whatsoever being in such an area. I have a room that’s facing mount royal and the parking lot to the north of it (and therefore no block of the views), and still, nothing worth mentioning in terms of views.

the ugly. As of current, the hotel is way unprepared for opening both hardware and software. The foyer, aka, the entire lobby side of the hotel facing street, is still under construction. As a result, there is no parking/loading area. To access hotel from outside one has to either cross the street or walk on the street. The hotel also have no food services onsite whatsoever currently, so they cannot even heat things up. For hh diamond, they provide quite high quality breakfast from outside vendors which is really, really good in North american standard, but really, even if it’s supposed to “continental”, to be given with a frozen quiche is really something hard to be rates as “good” — even though the vendor they order the food from is on the high end and the juice is likely freshly squeezed.

the software part is worse. It has no mobile check in, and so forth. The reservation cannot be cancelled from hilton app (but calling is fine), and i got charged with i dont know what kind of rate it is along with a full point redemption. Their entire system is not hooked up with hilton yet. But the last one worked out not so bad for me. As a result, it counted as a cash stay on hilton end and towards triple pts (base+diamond bonus + promo bonus) i earned 30k hh points on my reward stay. They refunded the cash charge, so the outcome is not bad at all.

i believe they tried to open 6/9/2022 but could not do so. They indeed just opened anyways for the week of montreal grand prix (6/18) but they are way behind these dates to be really good to open. That said, the room is good and they have the full potential of what they try to become (being in $500-600 price range and competing with luxury brands), as all “con”s are because of they are under construction/not prepared to open. Right now, points redemption seem to be the only worthy choice (60k pts/$300 night)