Originally Posted by
johnny5a
When you made the booking did you phone up to let them know that there's child turning 2 during the itinerary? That's what we did. Also I would turn up the airport early (unless this has changed) the process to get a seat takes a lot of keyboard tapping. Effectively they're converting a seat into a revenue seat.
sure did! We actually couldn’t book it without calling so had to book her, she got her own reference number etc they said call on her second birthday to have the seat allocated to her, and now they’re saying whoops no seats.
its been two-three weeks (most of our trip) of crying and stressing on the phone to them, if we can get through at all, because it seems like everything we’ve been told has been wrong!
gosh so stressful! Had I known we would have flown business and booked her flight back seperately!