Originally Posted by
audio-nut
I had a "supervisor" tell me the same thing last night. No changes on award tickets for a large schedule change unless its the same number of miles. Award tickets already have the ability to refund in full so basically there is no additional rights during a schedule change.
This would be very sad if true. In the past I have always found them to be very liberal on award changes after schedule change - literally any time/routing same day, which leads to an optimal award strategy of "book the cheapest award ticket that day and wait for a schedule change to get the flight you want". I have never had much luck with that on cash tickets though.