EU 261 question
Hi
I’m was supposed to fly in 17 JUL from BLL via AMS and LIN to BRI with an ETA of 14:20. The last leg is operated by ITA but with a KL flight number. Ticket is also booked at KLM.
Today I saw that our last leg (LIN-BRI) got canceled and the new itinerary had a 12 hour layover on LIN with arrival in BRI at 23:10.
I called the PSL and options were very limited. Everything is fully booked. They offered me a BLL-AMs-FCO-BRI route now with ETA 22:55 in BRI but not such lengthy layover so it’s more bearable.
KLM never informed me, I just saw it by coincidence in the app. The agent told me the reason of the cancellation was technical.
question is: am I entitled to EU 261 compensation and if so, for how much per pax on this trip?