I know we have covered this before, but I must say that after today I am really confused. Therefore, I was wondering if some of the TSAers on FT can resolve something for me. For the life of me, I don't understand this profile shoe thing. I always wear the same new balance shoes, and I only have to take them off ~10% of the time. So who is not doing their job here? The soles are certainly less than one inch and there is no metal in the shoes. However, today I was told that my shoes meet the "profile" when I attempted to wear them through the WTMD, yet they didn't last week at the same airport. I know the same inconsistencies occur for everyone everywhere, but how does the TSA explain this and is it really supposed to be up to the individual screener, or are individual screeners just exercising their authority? I don't understand the current process. If you are supposed to take off shoes with soles greater than one inch, why don't they just have a ruler and not comment about on other shoes? If my shoes are profile, I will be more than happy to remove them at the WTMD, but I would probably also find a new pair of shoes. However, since it's only every 9/10 times, I highly doubt they are really profile, otherwise, 9/10 TSA screeners aren't doing their job.

Oh wise TSA gurus, help me understand your agency...