Originally Posted by
rexparte
Did those of you who got the Altitude Reserve retention bonus have to say that you wanted to cancel the card (and maybe transferred to another rep)? I just asked if they had any bonus offers and just got the speech about how I can use my points to pay for the fee, and I was wondering whether that's a "no" or if I need to say "I want to cancel."
I straight up don't beat around the bush with them and tell them I'm seeking a retention offer to keep this card open another year. They usually come back pretty quick with what they can offer