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Thread: Marriott Bonvoy BRG Best Rate Guarantee : Success, failure & discussion (2022 / 23 -)
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Old Jul 12, 2022, 4:09 am
  #91  
CkCrunch
 
Join Date: Mar 2004
Location: London
Posts: 224
Originally Posted by OfficeGlenn
I submitted a BRG yesterday, and received a response in about 14 hours approving it, and I selected the 25% off the lower rate - however, the competing web site rate now has an even lower rate, that is still lower than the best available rate on Marriott.com

Is it better to reply to their e-mail and see if they will re-adjust the already approved BRG reservation.

Or should I make a new reservation and submit another request.
Happened to me once - they specifically told me that they are not allowed to do a BRG on a rate that has already been matched, so you will have to book a new reservation and a new BRG.
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