Originally Posted by
ralph4878
Reviving this thread...
Just got off the phone with the Platinum Medallion line.
Got a hard no on getting miles back that I used to upgrade to D1 on a flight to HI...despite there being 15+ seats for sale currently on the flight.
I have a medical situation with a family member I must contend with and need to cancel my trip; rep told me that there was no way to get the miles back, even if I changed the flight to a later date.
the number of seats for sale is completely irrelevant
when is the flight? just wait until day of to cancel, you're going to get a credit for the original fare anyway, and this way if the schedule changes, you can get the cash payment refunded and get your miles back.