Originally Posted by ozmouse

i had the pleasure of staying here 2 weeks ago. And after 48 hours, i extended my stay to 7 nights! Possibly the best stay at an accor property i have ever had. Both in the quality of the property, and more importantly the proactive hospitality offered by all staff is extraordinary. And this is one property where after they say, 'thank you for your loyalty' at check in, they mean it, and make you feel special for the whole stay.

I think every manager in the place introduced themselves, almost every f&b staff addressed me by name. Club staff remembered personalized requests. Did not have to show my accor plus card once!!! they all knew discount to be delivered, including pool side.

The pictures above are exactly as my experience. Post covid so refreshing to see a hotel delivery above and beyond, while the others can not cope with delivery basic services/hospitality. Yes restaurants optimized, but all menus available. Spa open. Evening Turn down service w gifts.

Already planning my return in October!!!