On a side note, I met Bill Marriott Jr. and Arne Sorenson a few years ago at a Courtyard In DC. I got off the elevator and the entire staff was lined up, complete with white gloves waiting for them to arrive. The GM was gracious enough to make me coffee and I watched as they were given a tour of the property. It had the highest-grossing bar amongst all of the Courtyard brand.

I guess that I missed my chance to ask for some changes. 😉