FlyerTalk Forums - View Single Post - Top 3 points to raise to Marriott exec
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Old Jul 9, 2022 | 9:25 am
  #19  
DallasEsq
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 1,509
1) Greater differentiation between Plat/Titanium/Amb.
2) Make SNAs more valuable by confirming upgrades at time of booking (like Hyatt) or allowing one SNA to upgrade a room for the entire duration of the stay (like Hyatt). I'd gladly take fewer SNAs if it meant they were more useful.
3) Come up with some way that I don't have to fight for published benefits. As a Titanium this year, I have had to argue to get a second $10/day credit at a Courtyard when traveling with my partner and on two occasions was denied a late check-out at non-resort properties. If these benefits are too onerous for properties to fulfill, they shouldn't be advertised.
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