Originally Posted by
klavkonz
Is this because even though its booked through Expedia, the charges show up on my credit card bill as directly from SAS, therefore they can take over the itinerary?
Not because of that.
SAS agents can still tell that the booking is an OTA/Expedia booking. It’s just that usually when it’s an OTA (eg Expedia) booking the airline may not want to take over the booking until the ticket is under airport control or maybe even flown (if even then). Some airlines even have required customers to pay a fee to the airline to have the operating airline take control over the OTA-issued ticketed booking and make changes to it unless the booking was subject to IRROPS, like airline’s own flight cancellations and schedule changes close to originally schedule departure.