Originally Posted by
USFlyerUS
It's a separate line item with 1 award mile and 10,000 loyalty points.
If you sum the Citi AAdvantage Executive Charge Purchases line items that posted in 2022 to your AAdvantage account (not including Citicard Bonus Miles and Citi AAdvantage Bonus for AA Purchase line items), are you over 40K?
I was taking the sum of transactions on the Citibank website by using the posted transaction filter beginning on Jan 1 through current date. I backed up the date and I passed the 40k spend on April 16th. My Citibank points just posted today and still no bonus 10,000k. So thats 3 statements that have posted since April 16th without a bonus. On hold via chat to see if I can make any progress on getting this posted. I have also not received an email saying anything about crossing the spend threshold.
Chat agents can't help with this type of question so after going through 3 menus of options on the Citi 800# I selected rewards and the agent might know what he is doing. He says they sent the 10,000 bonus LP to AA on Feb 28th although that makes no sense because even if I include My Jan 4th statement balance where most of the spend took place in December of 2021 it doesn't work out to 40k.
Now they have transferred me to an AA specialist so I'm no longer on the phone with Citi. The AA Specialist has no idea of the offer so I had to explain all the details to him and he has opened a "resolution ticket" and says I should see the loyalty points post in two weeks. I had to provide the last 4 digits of the card as well as my birthdate. That was another 25 minutes on the phone so hopefully they will post . If it doesnt post after two weeks I suppose I will call the AA Executive Liaison desk to see if they can help.