FlyerTalk Forums - View Single Post - Son denied OHB bag help by flight attendant
Old Jul 5, 2022 | 3:35 pm
  #76  
billchristoff
5 Years on Site
 
Join Date: Jul 2019
Programs: United
Posts: 30
Originally Posted by global happy traveller
This got me reading Americans with Disabilities Act. Turns out it does not cover aviation because that is covered by Air Carrier Access Act

https://www.transportation.gov/indiv...ded-assistance

"When providing assistance to passengers with disabilities who are navigating the airport, airlines are required to assist passengers in carrying their gate-checked or carry-on luggage when passengers are unable to carry the luggage due to their disability."
"Advise airline personnel at the boarding gate of any assistance you may need (e.g. pre-board, assistance with carry-on luggage or moving within the aircraft)"
"Advise the flight attendants if you need assistance stowing/retrieving your carry-on luggage or other assistance during the flight."

Doesn't say FAs are required to help with baggage themselves, but you can advise them to seek assistance.
Thanks for looking that up. But that is for wheelchair or Guided assistance. I don't think a broken collar bone qualifies as a disability under those rules.
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