Originally Posted by
zig2
Today I made a mistake by booking a reservation at Waldorf Astoria Maldives with points. I was supposed to look at December dates. But I made a stupid mistake on the month. I made the reservation for July instead of December and it is already within 30 days (yes that is stupid I did not proofread the details...). I only discovered this before bed but it is still within 24 hours. I have already contacted the twitter team in this case. But does anyone have any experience in cancelling the reservation in such a case?
If a hotel or agent is reluctant to cut the customer a break, then this can be tried: modifying the reservation to get a date change done (with a new check-in date some date 31+ days out), so as to then be able to get a reservation cancelled without penalty.