Originally Posted by
Marty McFly
My flight was cancelled and re-booked. I paid for preferred seats, and my party are all way in the back on the new plane. No preferred seats are available. When can I expect a refund of the extra fees I paid?
Thanks!
You have to request a refund. Adam's post, two posts above yours, describes the process - although it looks like the web site has changed, I would use this location:
https://accc-prod.microsoftcrmportal...s/#tileGeneral