Originally Posted by
spongenotbob
I'll be the contrarian for once. Having just dealt with 36 hours of the clownshow of incompetence and buffoonery that is Air France right now, Delta seems like a finely-tuned, well-oiled machine in comparison.
At least most Delta employees actually do care and have an interest in making things right. Many of them going way above board. You'll find NONE of that at AF (and many other carriers).
That’s never been my experience. AF staff is usually going above and beyond. For the record, my last few flights on DL have been cancelled or delayed and none of that has happened to me on my AF segments. There is a big subjective aspect to the way we perceive airlines based on our own experiences.