Originally Posted by
Stranger
Have you been on a plane that either had an unscheduled stopover, or had to return to the gate because of unruly passengers? Have you read stories of crews beaten up by furious passengers who believe covid is a communist conspiracy? This is not a time to blame crews, even if they overreacted. Their job is not so easy these days.
If the crew over reacted, and even AC has tacitly admitted that they did, it is perfectly appropriate to lay blame where it belongs and not excuse it based on the stressful conditions.