Originally Posted by
fumje
And now, a good handful of months after being closed, the CS desk in ORD B6 is open for business again.
I don't believe the old counters had the luminescent glow to them so while a minor 'upgrade' it seems they really did do some construction/renovations (of dubious value but...I'll take it) while the wall was up.
Originally Posted by
unitedbusiness
looks like there’s a new self service kiosk besides the desk as well. Awesome for re-booking, seat changed and upgrades!
IIRC that's been there since the wall went up but I agree it's nice to have especially since they seem to have broken the ability to do mid-trip seat swaps from the app. (Though maybe they've since fixed it... it's been a few months since I've had reason to try)