Originally Posted by theplayer

update-Success!!
my points were transferred to my existing IB plus account from the new account created when applying for the credit card.
Process only took 6 days.
Summary:
- go to https://contacto.iberia.com/
- under "reason" choose Loyalty program
- under "detail" choose duplicate IB+ account.
- under "subject" I entered merge IB+ accounts
- in the description box I entered the IB+ account I wanted to keep and requested all points be transferred to that account.
I did list the newly created account as well. You can get this by calling Chase. I also received an Email from IB about a month after applying for the card acknowledging the newly created account with the account #.
- I attached copy of my passport.