FlyerTalk Forums - View Single Post - How to correct IATA incorrect information.
Old Jun 23, 2022 | 11:55 pm
  #19  
nomiiiii
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I would like to thank this thread which gave me the idea of how to fix clearly incorrect IATA rule. I was able to go online to find the current IATA management team, specially the team responsible for the country/region I was concerned about - did some googling around to figure out the manager's [MENTION=10055534]IATA[/MENTION].org email addresses.

Emailed about 10 different managers/execs this morning, and by next morning at least two had replied thanking for pointing out the incorrect info and that their team will investigate and update. Within 1 hour of that reply, IATA was correctly updated. So total turnaround time was about 24 hours if you do a nice and respectful email to the management.

In your email to the executives please make sure to be respectful, concise and clear about what the issue is, and provide a link to official government websites to support your case. I found that this helped in updating a rule that I knew was wrong in IATA.

Last edited by nomiiiii; Jun 24, 2022 at 1:07 am
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