Originally Posted by ianassum

Reading through these posts Im struck by how we continue to display a slavish loyalty to the airline of our choice, often due to status, benefits, rewards, upgrades etc etc
We are then blinded by the unethical product and lack the assertiveness to vote with our feet and look elsewhere
The entire AA Flagship F experience barely exceeds J on most airlines that have a customer focused approach
Without exception none of these menus reflect industry standard international F
The wine lists are appalling and say a lot about both a company that believes serving wines in Flagship F for less than 10 Euros a bottle is ok and customers who let them get away with this
A tragic state of affairs for this carrier, especially with respect to the way in which it views its customers