FlyerTalk Forums - View Single Post - UA "TravelBank" Q&A {Archive}

Jun 23, 2022 | 5:41 am

#481

cfischer

FlyerTalk Evangelist

Join Date: Aug 2005

Location: BOS/EAP

Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat

Posts: 37,227

Quote:

Originally Posted by geoff325

So I got the airline credit from AMEX...but didn't post to my travelbank/United account. Thoughts? I mean you have to log in to make the travel bank purchase in the first place.

Quote:

Originally Posted by WineCountryUA

Have you reached out to AMEX? Seems that would be the place to start? There have been known issues with TB purchases qualifying for AMEX travel credit
Airline fee $250/$200 reimbursement reports: UA only (2022)

Sounds like a UA problem to me. Would reach out to UA ... they have folks dealing w/ TB issues. If you have a purchase receipt and it was billed to you Amex then there should be a credit on the UA side ... but TB has been having some issues lately.