Originally Posted by 757DUD

Hello,
Maybe your prior departure was not recorded, so this caused eta approval to not be automatic. I know departures are sometimes not registered, since they rely on third parties (like the airlines) for departure reporting.
But anyway, I think it’s guaranteed someone will look at the eta request with a few days.


I applied yesterday for ETAs for me, my wife and my two kids. Three of our ETAs were approved on the spot, while mine is still under review. I have never committed a crime (no DUI or anything). The last time all of our four ETAs were granted immediatly.
I tried to call the IRCC, but the number is only reachable from within canada. Does anyone have an idea how to get some information about what went wrong and to sort it out?
757DUD