Originally Posted by
Steven Hartstein
Bonvoy messed up my reservation , I transferred points from Chase to pay for the reservation and now they can’t honor the reservation, they opened a case ….what are my options ?? I now have 362,000 Bonvoy points that I can’t use
Welcome to flyertalk - Marriott Bonvoy thread, maybe you can start by providing a little more details as in what happens and so for us to advise you the best of next action.