Bonvoy screwed up now what ??
Jun 20, 2022, 6:36 pm
#1
Original Poster
Join Date: Jun 2022
Posts: 1
Bonvoy screwed up now what ??
Bonvoy messed up my reservation , I transferred points from Chase to pay for the reservation and now they can’t honor the reservation, they opened a case ….what are my options ?? I now have 362,000 Bonvoy points that I can’t use
Jun 20, 2022, 7:11 pm
#2
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Transfer 360,000 bon-void points to airlines. Most companies will earn 150k miles, UA 10% more if you enroll in the Rewards Plus partnership.
Jun 20, 2022, 7:14 pm
#3
Join Date: Jul 2015
Location: Malaysia
Programs: Marriott Bonvoy Titanium Elite
Posts: 143
Welcome to flyertalk - Marriott Bonvoy thread, maybe you can start by providing a little more details as in what happens and so for us to advise you the best of next action.
Jun 21, 2022, 8:11 am
#5
Join Date: Dec 2014
Posts: 1,879
OP- you're very unlikely to get any resolution aside from perhaps a few bonus points depending on how big of a screw up it was. You can still find redemptions worth 2-4 cents a point at high-end Marriott properties. I'd advise finding a way to use the points for that.
Jun 21, 2022, 9:40 am
#7
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Jun 21, 2022, 10:39 am
#9
Join Date: Dec 2014
Posts: 1,879
Jun 21, 2022, 9:12 pm
#10
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,940
Jun 21, 2022, 10:18 pm
#11
Join Date: Dec 2014
Posts: 1,879
Lol touché. So let’s not add insult to injury here.
In all seriousness, Marriott points are generally much less valuable than other transfer options. But you can still find fantastic value in some places. For example, even after award chats were axed, a room at the St. Regis Maldives that goes for $24k+ for 5 nights can be got for 450k points. That’s over 5 cents per point. You’d be hard pressed to find that kind of value in airline redemptions these days.
In all seriousness, Marriott points are generally much less valuable than other transfer options. But you can still find fantastic value in some places. For example, even after award chats were axed, a room at the St. Regis Maldives that goes for $24k+ for 5 nights can be got for 450k points. That’s over 5 cents per point. You’d be hard pressed to find that kind of value in airline redemptions these days.